Inspection and Quality Audit as Quality Assurance Mechanisms in the Management of Mission Secondary Schools of Service Delivery in Rivers State

Abstract

The study investigated inspection and quality audit as quality assurance mechanisms in the management of mission schools for service delivery in Rivers State. The study adopted the correlation research design. Two research questions and two corresponding hypotheses guided the study. The population of the study comprised all the 133 Anglican Mission Schools Education Board members and 260 teachers in Anglican Mission Secondary Schools in seven (7) Local Government Areas (Obio-Akpor, Okrika, Ikwerre, Etche, Khana, PHALGA, Akuku-Toru) in Rivers State. The sample consisted of 393 respondents (133 Anglican Mission Schools Education Board members and 260 teachers in Anglican Mission Secondary Schools) from 7 Local Government Areas in Rivers State (Obio-Akpor, Okrika, Ikwerre, Etche, Khana, PHALGA, Akuku-Toru). They were selected for the study using the simple random sampling technique. Two instruments (questionnaire) were used for data collection, they are: Quality Assurance Mechanisms Inventory (QAMI) and Management of Mission Schools’ Service Delivery Questionnaire (MMSSDQ). The face and content validity of the instrument were ensured. The reliability of the instruments Quality Assurance Mechanisms Inventory (QAMI) and Management of Mission Schools’ Service Delivery Questionnaire (MMSSDQ) were determined using the Cronbach alpha method of internal consistency. The reliability coefficients obtained for the various clusters of the instruments were 0.71 and 0.81. The research questions were answered using simple regression while hypotheses were tested with t-test associated with simple regression statistics at 0.05 Alpha level of significance. The finding of the study shows that inspection and quality audit relate significantly to the management of mission schools for service delivery in Rivers State. Based on the findings, it was recommended among others that, Since inspection relates significantly to the management of mission secondary schools for service delivery, it is important that periodic inspection be carried out by the management of mission secondary schools in order to achieve the goals and objectives of mission secondary schools in delivering quality education in Rivers State.