Management of Industrial Relations and Tertiary Institutions Effectiveness in Cross River State, Nigeria

Abstract

This study examines the relationship between the management of industrial relations and the effectiveness of tertiary institutions in Cross River State, Nigeria. Correlational research design was adopted for the study. Two research questions and two research hypotheses were formulated to guide this study. The population of the study comprised 2.333 academic staff of two public universities in Cross River State. The instrument used for data collection was the questionnaire tagged: Management of Industrial Relations and Tertiary Institutions Effectiveness (MIRTEQ). Validity of the instrument was done by experts in Management and Evaluation, as well as Educational Management. Reliability of the instrument was done using trial test using the Cronbach Alpha method, and the coefficient ranged from .71 to .86. The stratified sample of technique was used to sample 350 lecturers: Pearson product moment correlation coefficient were the statistical tools employed for data analysis at 0.05 level of significance. The result of the analysis revealed that clear communication and collaborative decision-making significantly relate with tertiary institution effectiveness. The study recommend that tertiary institutions should adopt more inclusive and participatory decision-making process that include academic and non-academic staff as well as other key stakeholders, which will help to improve communication and operate a sense of ownership among employers.