THE APPLICATION OF INFORMATION COMMUNICATION TECHNOLOGIES (ICTS) IN THE MANAGEMENT OF LIBRARY INFORMATION RESOURCES AT THE NATIONAL OPEN UNIVERSITY OF NIGERIA.

Abstract

This study examined the use of ICTs in managing library information resources at the National Open University of Nigeria (NOUN). The main objectives were to assess available ICT resources and address challenges hindering effective ICT utilization in the NOUN library. Using a descriptive survey, the study targeted 1,160 librarians across 30 study centers, with a sample of 334 librarians selected for analysis. Findings indicates that ICT applications, such as Integrated Library Management Systems (ILMS), digital libraries, online public access catalogs (OPAC), e-resources, cloud-based solutions, and mobile applications, are enhancing library efficiency, accessibility, and user experience at NOUN. However, challenges were identified, including limited digital literacy, inadequate infrastructure and internet connectivity, user resistance, and a lack of technical expertise among staff. Security concerns and potential privacy breaches were also noted as barriers to effective ICT adoption. To address these issues, the study recommended that NOUN library should enhance internet connectivity by partnering with telecommunications providers, ensuring consistent access across study centers. Additionally, ongoing training for staff in ICT management and troubleshooting was advised to build technical skills and improve overall system performance. These measures aim to optimize ICT utility for better resource management and accessibility within the NOUN library system.