NOISE AS A DISTRACTION: INVESTIGATING ITS INFLUENCE ON MEDICATION INFORMATION SAFETY AND ERROR RATES AMONG MEDICAL DOCTORS IN AHMADU BELLO UNIVERSITY MEDICAL CENTRE, ZARIA

Abstract

This study examined noise as a source of distraction and its influence on medication safety and error rates among medical doctors at Ahmadu Bello University Medical Centre (ABUMC), Zaria. It was guided by two key questions: how doctors perceive the impact of environmental noise on concentration and clinical decision-making, and the common types and sources of noise during medication-related tasks. A qualitative descriptive design was adopted, involving purposive sampling of 10 doctors with at least two years of clinical experience. Data were collected through semi-structured interviews, transcribed verbatim, and analyzed thematically. The findings revealed that doctors perceive environmental noise as a significant cognitive disruptor that reduces focus and heightens the likelihood of medication errors. Human-generated disturbances particularly conversations, noise from waiting areas, and unauthorized entries were identified as the most frequent sources. Although systems exist to minimize medication errors, environmental noise remains an overlooked factor. The study concludes that human-induced noise constitutes a substantial risk to medication safety. It recommends that ABUMC management implement targeted noise-reduction strategies, including soundproof partitions, designated quiet zones, and clear signage, as well as enforce policies restricting unauthorized room entries to protect doctors’ concentration and enhance patient safety.